Terms of service

Last updated: July 2026

Welcome to Jawlene. By accessing our website (jawlene.co) and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General

Jawlene is operated by a sole proprietorship registered in Belgium. These Terms of Service govern your use of our website and your purchases from us.

2. Products

We make every effort to display our products accurately on our website, including descriptions, images, and pricing. However, we do not guarantee that colors or details shown on your screen perfectly match the actual product due to variations in display settings.

3. Pricing and Payment

All prices are listed in euros (EUR) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. The price at the time of your order is the price you pay. Payment is processed securely through our payment provider at checkout.

4. Orders and Availability

When you place an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud. If we cancel your order, you will receive a full refund.

5. Shipping and Delivery

Please refer to our Shipping and Delivery page for detailed information about processing times, delivery estimates, and shipping costs. Delivery times are estimates and not guaranteed.

6. Returns and Refunds

Please refer to our Returns and Refund Policy for detailed information about returns, refunds, and your consumer rights.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Jawlene and is protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any content without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Jawlene is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount you paid for your order. This does not affect your statutory rights as a consumer under EU law.

9. Consumer Rights

If you are a consumer in the European Union, you have statutory rights under the EU Consumer Rights Directive (2011/83/EU), including a 14-day right of withdrawal. These terms do not limit or override any mandatory consumer protection rights under applicable law.

10. Governing Law

These Terms of Service are governed by the laws of Belgium. Any disputes will be subject to the jurisdiction of the courts in Belgium. If you are a consumer in the EU, you may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

11. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page. Your continued use of the website after any changes constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@jawlene.co